What do I need to do to see the documents you used when you made your decision and the basis for your decision? Jeff November 28, 2017 15:57 Updated Follow For unemployment records contact Special Services at (615) 532-2354. Related articles How does an employer file an appeal? How do I check the status of my unemployment claim? Who can view the appeal information? What information will I need to provide to the unemployment office if a worker files a claim for benefits? When someone voluntarily quits do I have any liability for benefit charges? Comments 0 comments Please sign in to leave a comment.