What do I need to do to see the documents you used when you made your decision and the basis for your decision? Customer Success Team February 11, 2019 18:38 Updated Follow For unemployment records contact Special Services at (615) 532-2354. Related articles How does an employer file an appeal? If I discharge a probationary employee, will he/she be eligible for unemployment? Who can view the appeal information? How do I file a Wage Protest? How do I file a claim for Unemployment Insurance? Comments 0 comments Please sign in to leave a comment.