What do I need to do to see the documents you used when you made your decision and the basis for your decision? Jeff July 25, 2015 01:06 Updated Follow For unemployment records contact Special Services at (615) 532-2354. Related articles How do I check the status of my unemployment claim? What information will I need to provide to the unemployment office if a worker files a claim for benefits? Where are my benefits? - waiting for a decision message Comments 0 comments Please sign in to leave a comment.