What do I need to do to see the documents you used when you made your decision and the basis for your decision? Jeff August 21, 2014 21:23 Follow For unemployment records contact Special Services at (615) 532-2354. Related articles Who can view the appeal information? Why was my certification disqualified? If I discharge a probationary employee, will he/she be eligible for unemployment? What to expect from start to finish... Comments 0 comments Please sign in to leave a comment.