There are several of reasons why this is happening:
- You waited too long to certify (over two week ending dates)
- You did not start certifying until you received your approval letter
- You did not know you were required to certify
When you have a gap in doing weekly certifications of over two calendar weeks, you will need to reopen your claim. Log into you Jobs4TN account, locate the Unemployment Services Widget box on your dashboard and click on the Start An Unemployment Claim link.