What can I do if I haven't certified in over a week?

If you fall more than one week behind on certifications, you must reopen your claim to continue certifying. To do so:

  1. Log into Jobs4TN
  2. On the left navigation under Service for Individuals, select Unemployment Services and then File a Claim.
  3. While filing, you will be asked if you have worked since your last employer. If you haven't and select No, this will reopen your claim so you may begin certifying again.

Please note that if you miss a weekly certification, you will not lose any benefits. Your balance will only decrease when you certify each week or until your Benefit Year ends.

Contact an agent. Submit a request