If you fall more than two weeks behind on certifications, you must reopen your claim to continue certifying. To do so:
- Log into Jobs4TN
- On the left navigation under Service for Individuals, select Unemployment Services and then File a Claim.
- While filing, you will be asked if you have worked since your last employer. A "yes" answer is entered if you have a new separation from work while a no answer means you have NOT worked since last filing.
Please note that if you miss completing two consecutive weekly certifications, you will not lose any benefits. Your balance will only decrease when you certify each week until your Benefit Year ends.