We apologize for the inconvenience but to service all applicants, it typically takes 21 days to process individual unemployment claims.
A calendar is provided below to reveal what happens from the moment you file to when a decision is made.
Please note: This 4-week timeframe is subject to change due to high volume.
- Days 1 - 7
Once a claim is filed, a letter is sent to the separating employer, verifying such a separation. Law requires seven (7) business days before a response is due.
- Days 8 - 10
After the employer's letter is received, the claimant may be contacted for additional information.
- If a letter from the employer was not received, law requires two (2) additional business days for a response.
- If more information is needed from the claimant, an additional two (2) business days are given for a response.
- Days 11 - 13
All information is gathered and sent to Adjudication for a decision.
- Days 14 - 21
An impartial decision based on the evidence as it pertains to the law.
For all initial claims, the first week you certify after filing is referred to as a "waiting week." You are not paid for this week unless you certify and are eligible for 4 consecutive weeks. In the meantime, complete your weekly certification on Jobs4TN.
See also, Why is it taking so long?