If you have the access code from the previous year, go to TNPAWS https://tnpaws.tn.gov/Forms/Login.aspx and log in with your username and password.
Then you will see the Access ScreenEnter the State Account number with no dashes or spaces, and press Locate Your Access Code. Make sure you leave the Access Code box blank.
On the next screen you enter the 2018 Access code in the box and press the first blue button:
Retrieve Access CodeNow you will see the new Access Code in Red at the bottom of the screen
If you continue to have difficulty with the TNPAWS site, use the Employer request form for assistance by email at this link https://lwdsupport.tn.gov/hc/en-us/requests/new?ticket_form_id=52147
Tennessee Department of Labor and Workforce Development/Unemployment/UI Tax-Employer Accounts-Large Audit