Employer Unemployment Contact Information Customer Success Team April 08, 2020 16:59 Updated Follow Employer Tech Assistance: 615-770-1712 Employer Helpdesk: Employer.helpdesk@tn.gov Partial/Employer Filed Claims: Partial.Claims@tn.gov Related articles Can I track the progress of my ticket request? Are employees eligible for UI benefits if an employer "furloughs" them temporarily? If I have to temporarily or permanently close my business, what happens if I do not provide the state an employer filed mass claim? I received a letter that says I’m monetarily ineligible. What does that mean? My Monetary Determination letter has incorrect income/benefit numbers. How do I correct this?