What do I need to do to see the documents you used when you made your decision and the basis for your decision? Labor & Workforce Development September 13, 2021 20:04 Updated Follow For unemployment records contact Special Services at (615) 532-2354. Related articles How do I file an appeal on an unemployment claim filed against my company? How do I upload documents to my Jobs4tn account? My Monetary Determination letter does not contain all my wages for the time period reported. How do I report the error and correct this? Can I track the progress of my ticket request? How do I file an unemployment charge protest?