What do I need to do to see the documents you used when you made your decision and the basis for your decision? Labor & Workforce Development September 13, 2021 20:04 Updated Follow For unemployment records contact Special Services at (615) 532-2354. Related articles My Monetary Determination letter does not contain all my wages for the time period reported. How do I report the error and correct this? Can I track the progress of my ticket request? How do I file an unemployment charge protest? How do I update my Employer e-Services account? How do I determine if my employment qualifies as covered employment?